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What Works.

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PositionBrief article - Book review

What Works

by Hamish McRae

HarperPress, [pounds sterling]12.99

In writing stories about 20 successful ideas--from as divergent sources as Harvard University, the Shanghai municipal government, mobile phone use in Africa, the German Mittelstand and the Edinburgh Festival--ten common factors and lessons emerged:

  1. Optimism, balanced by realism: pessimism paralyses.

  2. Excellence, tempered by decency: if you neglect your wider responsibilities, you're liable to end up in trouble when you meet headwinds.

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  3. Community works, if it is allowed to: look at things from the ground level up and mobilise community.

  4. Government works, too: compare like with like.

  5. Become a true magnet for talent: put out the welcome mat.

  6. Be honest about failure: keep learning, keep making mistakes.

  7. The need for humility: be as sensitive to success as...

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