Processes hindering European firms.

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European businesses could be missing out on potential profit increases totalling [euro] 46bn, due to inefficient methods used in processing information, according to a new report.

The Ricoh Process Efficiency Index showed that companies across Europe spend [euro] 147bn managing business-critical document processes each year, and concluded this could be cut by almost a third if more efficient systems were in place.

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It found that European businesses overwhelmingly acknowledge there remains significant room for improvement in this area, with many telling researchers that document processes are unnecessarily labour-intensive and manual - and that 43 per cent of all business-critical document processes rely on hard copy data.

Carsten Bruhn, executive vice...

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