Postcode iD.

Position:IT News
 
FREE EXCERPT

ICR Group Limited and GB Information Management have a joint venture to offer a voice driven, fully automated name and address system called POSTCODE iD. The product, developed as a result of recent advances with speech recognition technology, is designed to enable organisations to optimise campaign response handling, reduce operational costs and improve the customer experience. POSTCODE iD provides an intelligent 'front end' to fulfilment processes. Callers give their name and postcode, the system then automatically identifies them by matching their details against the...

To continue reading

REQUEST YOUR TRIAL