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* A remedy for the broken economics of health care: Ineffective measurement is hampering cost savings in health care worldwide, says Balanced Scorecard co-creator Professor Robert Kaplan--who was speaking at a CGMA event to mark the performance management tool's 20th anniversary.

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* Kaplan: Cost shouldn't drive decision on shared service centres: The decision to set up a shared service centre should not be motivated by lowering costs, according to Robert Kaplan. Business units should always question why they want to provide a service internally, rather than simply turning to external suppliers.

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* Fewer workplace absences, more sick workers, more trouble for employers: As the average number of employee absences falls by almost a day a year, other workforce issues are taking hold globally. More workers are showing up to work ill, likely...

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