Multinationals' deployment of cloud services soars.


A survey of more than 100 global multinational corporations (MNCs) across North America, Europe and Asia-Pacific by Ovum for Cable&Wireless Worldwide reveals that adoption of cloud services is picking up pace among large organisations, with telecoms providers well positioned to take advantage. Cloud services adoption is up 61 per cent from April 2010 with 45 per cent of MNCs already using cloud sourcing for at least some elements of key IT services.

Asia-Pacific MNCs are reporting the greatest cloud interest, with 63 per cent uptake across all cloud services categories; networking, communications, applications, corporate IT systems, as well as data management, security and backup.

Across the globe enterprises have already moved significant resources to the cloud and are ready to move more application services. The dominant areas of cloud services uptake are in data backup and storage, at 51 per cent of respondents, with an additional 33 per cent reporting their intention to procure cloud data backup and storage services in the next 24 months. Cloud uptake is permeating all sectors. Finance and insurance multinationals have adopted cloud services for some elements of corporate IT systems (56 per cent), whereas manufacturing is embracing cloud components for networking and data management (63 per cent and 59 per cent, respectively).

Sectors are also placing different applications in cloud environments. Professional services single out Customer Relationship Management (CRM) (50 per cent) while finance and insurance places strong emphasis on document management (50 per cent). Manufacturing places most value on messaging (41 per cent) and CRM (41 per cent).

Evan Kirchheimer, Practice Leader, Enterprise Services, at Ovum comments: "We believe the majority of MNCs are currently between 'early' and 'adolescent' adoption phases of cloud-based services, with broader and deeper adoption being contemplated. Greater adoption is dependent on the resolution of security, governance and reliability and once these concerns are addressed through standardised, tested offers from service providers, more large enterprises will feel comfortable positioning cloud as a preferred procurement option,"

Seventy-five per cent of MNCs rate scalability of capacity and matching capacity to fluctuating demand as the main benefits from the use of cloud services, with increased speed of provisioning coming in a close third (72 per cent). Cost transparency is regarded as least...

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