LANDesk Instant Support Suite Pro.

Position:Network News - Brief Article
 
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LANDesk Instant Support Suite Pro, is a new remote problem resolution technology for IT help desks and contact centers. The solution requires no deployment to the desktop, which makes it suited to support troubled systems across geographically remote sites via the Intenet.

The solution is a secure, firewall friendly, on-demand remote problem resolution product enabling support of users in any environment via the WAN/LAN or...

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