Gartner Reports.


Top 10 Global Semiconductor Customers, Debunking Artificial Intelligence Misconceptions, Four Imperatives That Customer Service and Support Leaders Must Address and Increased Adoption of Mobile-Centric Biometric Authentication and SaaS-Delivered IAM. Gartner Inc.

Four Chinese OEMs Were Among the Top 10 Global Semiconductor Customers in 2018.

Top 10 OEMs Increased Semiconductor Buying Power. Samsung Electronics and Apple remained the top two semiconductor chip buyers in 2018, representing 17.9 percent of the total worldwide market, according to Gartner, Inc. This is a 1.6 percent decrease compared with the previous year. However, the top 10 OEMs increased their share of chip spending to 40.2 percent in 2018, up from 39.4 percent in 2017.

"Four Chinese original equipment manufacturers (OEMs)--Huawei, Lenovo, BBK Electronics and Xiaomi--ranked in the top 10 in 2018, up from three in 2017. On the other hand, Samsung Electronics and Apple both significantly slowed the growth of their chip spending in 2018," said Masatsune Yamaji, senior principal analyst at Gartner. "Huawei increased its chip spending by 45 percent, jumping in front of Dell and Lenovo to the third spot."

Eight of the top 10 companies in 2017 remained in the top 10 in 2018, with Kingston Technology and Xiaomi replacing LG Electronics and Sony. Xiaomi rose eight places to the 10th position, increasing its semiconductor spending by $2.7 billion in 2018, a 63 percent growth year over year.

Gartner Debunks Five Artificial Intelligence Misconceptions.

IT and business leaders are often confused about what artificial intelligence can do for their organizations and are challenged by several AI misconceptions. Gartner, Inc. said IT and business leaders developing AI projects must separate reality from myths to devise their future strategies.

"With AI technology making its way into the organization, it is crucial that business and IT leaders fully understand how AI can create value for their business and where its limitations lie," said Alexander Linden, research vice president at Gartner. "AI technologies can only deliver value if they are part of the organization's strategy and used in the right way." Gartner has identified five common myths and misconceptions about AI.

Myth No. I: AI Works in the Same Way the Human Brain Does.

AI is a computer engineering discipline. In its current state, it consists of software tools aimed at solving problems. While some forms of Al might give the...

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