Editor's note.

AuthorHolmes, Lawrie

Most organisations now understand the significance of the data they hold. Yet it wasn't so long ago that technological restrictions and limited know-how prevented the ambitious use of this intelligence that we see today Our interview with Sir Terry Leahy, who drove Tesco from being the UK's third biggest supermarket group to the world's third largest retailer, reveals how his pioneering efforts in big data delivered these achievements. Amazingly, his initial efforts to kick-start his revolution began with queuing to use a computer. Sir Terry's early adoption of the Balanced Scorecard and e-comrnerce show the level of innovation required to drive Tesco to such heights.

Keeping with the spirit of innovation, this edition's infographic examines how fast global e-commerce is growing. It shows that B2C...

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